All systems operational
Your office manager can't print a client pack. One fee-earner can't open a shared matter folder in Microsoft 365. A director gets a phishing warning and forwards it to whoever “does the IT stuff”. Then the phones start dropping calls in your second site. That's how IT usually shows up in a small or mid-sized UK...
Benefits of Managed IT Services: A Guide for UK SMEs
How to Create a Disaster Recovery Plan a UK SME Guide
Monday morning starts badly. Staff can't open shared files, Microsoft 365 looks wrong, the line-of-business system won't authenticate, and someone in accounts says a ransom note has appeared on screen. At that point, nobody cares whether backups exist in theory. They care about what gets restored first, who makes the call to take systems offline,...